Support Services

Khameleon dashboard

Get the Software Support You Deserve, Every Single Day

At Khameleon, our goal is to provide you with a software system that grows with your business so you never have to switch ERPs again. That is why we provide extensive support services for all of your software needs, including software maintenance & upgrades, training, installation, and end-use support

The moment you make the decision to onboard with Khameleon, our support team will guide you through our proven installation process and will consistently offer you personalized training sessions, product enhancements, in-house IT assistance, and so much more. 

With Khameleon, we focus on maintaining and improving your software so you can focus on growing your business.

Our Solution

A cloud-based subscription model that offers two options depending on the size of your dealership.

Users pointing at a screen

Professional

  • For small to mid-size dealers
  • Out-of-box solution
  • 90-day implementation
  • 4-6 month staff training
  • Manage entire project delivery life-cycles
  • Helpdesk support
Woman analyzing data

Enterprise

  • For medium to large dealers
  • Robust, fully customized solution
  • 4-6 month staff training
  • Manage entire project delivery life-cycles
  • Helpdesk support
  • Advanced business intelligence analytics

Hands-On Training & Installation

Set-up your new software system with ease and become fully acclimated with Khameleon through our 4-6 month software training program. Not only will we consistently engage with you, but we will ensure your entire company understands the ins-and-outs of our software. Once your team is comfortable navigating all of Khameleon’s modules with ease, we remain engaged through our comprehensive software maintenance and Helpdesk program providing for on demand functional and technical assistance in the ongoing use and operation of our software tools. 

“Khameleon made it super easy to implement – now some of our staff’s daily tasks are as easy as pushing a button. The transition has been very natural. They really listened to all of our individual needs and made sure the implementation made our lives easier.”

— Craig Mckercher, VP of Finance at Brigholme Interiors Group

Support icon

Receive On-Call Support from Our Helpdesk

No need to contact outside support when you have a question or need a report modified. Both of our Khameleon software packages include access to our 24/7 Helpdesk, so you can reach out to our software experts for technical support and additional IT expertise as needed.

Blocks icon

Software Expertise for Your Industry

We’ve spent over 20 years dedicated to creating a software that improves the efficiency and bottom lines of project-based dealers and integrators. We confidently offer the best, most industry-specific IT support on the market. We understand your business needs, nuances and day-to-day operations, so you can always count on us for the guidance you need.

End-Use Support

Our team prides ourselves on our top-notch end-use support. We form real business partnerships with our clients and share our industry expertise so that our software and reporting capabilities can take you to the next level. After initial training, we offer ongoing e-learning, lunch & learns, and a friendly help-desk that is always just a call away.

Regular Product Maintenance & Upgrades

When it comes to your Khameleon solution, we regularly provide new software upgrades and product enhancements so you can take advantage of the latest technology and stay ahead of your competition.

Khameleon dashboard on a tablet device
User reviewing errors

Yearly Customer Top 10

Every year, you have the unique opportunity to speak up and tell us what software upgrades, product changes, or enhancements YOU want to see in Khameleon. Through our Customer Top 10 program, we ask all of you for a wish list of desired features/integrations. Then, we select the top ten suggestions and add them into our next upgrade.

User analyzing systems

Annual Khameleon Conference

Similar to our Customer Top 10 program, Khameleon hosts an annual industry-wide conference to network with our clients, discuss the latest industry trends, and receive customer feedback. We strive to build powerful relationships within our network so we can best serve your individual needs and take your business to new levels.

Industry Community Building

At Khameleon, we are invested in our clients’ success. That’s why we make it a goal to leverage our network for the greater good of all of our clients. Two of the key ways we listen to and connect with our clients is through our Khameleon Top 10 Program and our annual Khameleon Conference.

How Our Process Works

1. Sign Up for a Personalized Demo

Schedule your free demo to see how Khameleon can improve your business operations and save you time and money.

2. Choose a Custom Software Plan

Our team of experts will work with you to find the perfect solution for your company or enterprise.

3. Receive Installation & Training

Enjoy peace of mind as our in-house support team installs your software & offers the hands-on training you need to get the most out of your ERP.

Our Dealer Networks Served

Why Choose Khameleon

Khameleon combines CRM, quoting, analytics, customer support, and brings all your scattered data together into one cloud-based tool.

Khameleon monitor icon

One Single Easy-to-Use Interface

One single cloud-based platform that combines all of your company’s data and automates the entire project delivery life-cycle from quote to cash.

Blocks icon

Easily Navigable, Prepackaged Modules

Khameleon includes all of the prepackaged management & reporting tools you need to confidently run your business, eliminating the need for costly custom reports.

Support icon

Enjoy World-Class IT & Training Support

Learn how to follow the industry's best practices with our 4 – 6 month hands-on training and consulting.

Our Technology Partners

Case Studies

Why Khameleon is the Perfect ERP Software Solution for AV Dealers

An ERP Software Solution: Used and Trusted by AV Dealers If you’re searching for an ERP software solution […]

Read More
Khameleon-Case-study-Banner

3 Ways Office Interiors Successfully Scaled with Khameleon Furniture Management Software

From workplace consultants to interior designers to in-house installers – you name it, Office Interiors does it. Over […]

Read More

Client Testimonials

Allmakes furniture logo

We are very happy that we transitioned our business operating system to Khameleon. It has been great for our team, getting everyone the information they need to efficiently perform their job! Would make the same decision today that we made when we made our selection. They are easy to reach and responsive when needed."

All Makes

FMG logo

Khameleon allows us to have state-of-art reporting throughout the entire organization at the touch of a button. The more information each of us has, the better we can improve our operating results."

Bob Bacic

Office interiors logo

Tech support is top-notch! Couldn’t ask for better response time when troubles arise."

Sabra Twiford

It's time to switch to Khameleon.

Sign-up for a free personalized demo.

  • This field is for validation purposes and should be left unchanged.